Telecommunications, Information technology, Media & Electronics (TIME)

In our current Voice and MBB Services Tariff Plans Benchmarking edition we observed, mostly in the Western Europe, continuous trends of decreasing prices and an increasing of data allowances and consumption with a consequent growing demand for Networks ...

The race to the home butler

Are telcos about to miss the digital home service opportunity?

Unleashing value from intelligent automated processes

How communication service providers can capture the AI-powered RPA opportunity

Oil & gas

For today’s leaders, energy is at the top of the agenda. There are worries about persistently low oil prices, access to resources, rising petro-nationalism, threats to supply, problems in electricity and gas markets, re-assessment of coal for...

Weathering the perfect storm

COVID-19 and the future of the oil & gas industry

The forecourt of the future

With a disruptive lifestyle and technological changes ahead, the fuel retail business will need to create a new customer experience on the forecourt

Automotive

Historic challenges for the automotive industry The automotive industry is going through a series of step changes. The rapid growth of megacities, the greying of Western societies and new technological developments are presenting OEMs around the globe ...

Win the automotive COVID-19 rebound

How automotive sales & aftersales can prepare for the post-corona era

The dark side of the moon: Online-offline integration in automotive retail

Connecting channels is a key success factor for customer satisfaction and sales