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Reports
July 2020

Dematerialized ticketing

Delivering an enhanced ticketing experience in mass transit networks

Transport authorities and mass transit operators should consider dematerialization of ticketing for increased resilience and to pave the way for Mobility-as-a-Service in a post-Covid worldTraditional card-centric ticketing technologies, with which every user is issued a physical ticket or token,...
Travel & transportation
July 2020

Transforming car sales in a perfect storm

The COVID-19 crisis gives OEMs the opportunity to quickly evolve the car distribution model

The effects of the COVID-19 crisis on automotive markets highlight the fragility of the traditional car distribution system and intensify the existing need for change. Ongoing transformations such as EV sales, new car ownership models, process digitalization, and new sales models will challenge...
Automotive
July 2020

Upscaling digital pilots in oil and gas

How are oil and gas companies adopting digital in their operations, and how can they shift from pilots to full-scale implementation?

The oil and gas sector has been applying cutting-edge technologies and digital solutions for years but failed to tap the full potential of digital. Companies have been able to sustain these inefficiencies during the period of high oil prices. However, with the increasing market pressures, they must...
Oil & gas
July 2020

Pricing for crisis

How pricing and offering can unlock demand in a crisis

The current COVID-19 crisis is unprecedented, and the impact on demand across all industry sectors has been brutal. But if companies are to survive and even thrive in this situation, they must develop sales strategies for both the short- and medium-term – however grim the current outlook might be....
Strategy
June 2020

Future car sales – how to go direct?

Carmakers need to address the transition to direct sales and new business models

The physical retail store for goods and services is losing ground to new sales models and channels. Online retail, often in a direct sales set-up, continues to gain market share in almost every product category. In the automotive industry, players such as Tesla and electric vehicle (EV) start-ups,...
Automotive
June 2020

Aviation year zero – New non-aero revenues

How airports must transform their approach to revitalize non-aero revenues

Retail shops, food & beverage outlets and car parks are perceived as integral parts of an airport. These so-called “non-aero revenues” have long been a reliable and profitable source of income for airports. However, in recent years, airports’ vital income source has been under attack. Now, due...
Travel & transportation, Strategy
June 2020

The future of hydrogen and e-fuels

Will hydrogen be the new oil?

With intensified discussions to become carbon-free, hydrogen is back at the top of the agenda for some. Others see it as over-hyped with too many limitations, especially with regard to efficiency. Similarly, e-fuels are controversial. Thus, while battery electric vehicles are starting to take...
Automotive, Utilities & alternative energy, Strategy, Sustainability
June 2020

CAR-T on site: Forgoing the extra mile

Adopting on-site manufacturing of CAR-T cells in your hospital to improve patient outcomes

CAR-T (chimeric antigen receptor T-cell) therapy involves the use of genetically re-engineered versions of a patient’s own T-cells to find cancer cells and defeat them. As of March 2020, there are two CAR-T therapies licensed for use – Kymriah® and Yescarta®. CAR-T has pushed the boundaries of...
Healthcare & life sciences
May 2020

Next-generation business resilience management

A revolution in risk and continuity management powered by next-practice data analytics

Responses from large companies to the COVID-19 crisis have brought into sharp focus serious shortcomings in current risk and business continuity management approaches, such as lack of suitable data and intelligence, inadequate appreciation of risk velocity, and not enough agility to adapt to...
Risk
May 2020

Actions for post-crisis supply chain recovery

Using recovery from the COVID-19 crisis as a catalyst for long-term transformation of supply chains and strategic growth

Every day more countries alarm the world with new COVID-19 cases. As a result, many countries are closing their borders and imposing social-distancing measures on their people. Naturally, global and local companies are affected as their workforces and supply chains are cut off. The first weeks of...
Operations management