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Reports
December 2019

Will Chinese EV start-ups reshape the automotive industry?

The successes, challenges and roadblocks for EV start-ups

With Chinese regulators’ stimulation policy, a number of EV start-up companies have be set up since 2015. Many of them aim to launch EV products with high levels of artificial intelligence, connectivity and autonomous driving technology. In this viewpoint, Arthur D. Little reviews major players’...
Automotive
November 2019

Do companies get the most out of Hazard & Operability (HazOp)

How to break through constraints in hazard identification

HazOp analysis is undoubtedly one of the most effective hazard identification techniques in the manufacturing industry. In fact, it is rigorous, reliable and repeatable. However, complex organizations often struggle to integrate safety and operations synergically in this kind of study: dependence...
Risk
October 2019

Evolving pricing of mobile tariff plans

Be dynamic or lose

The telecom industry is standing at a crossroads, with increasing users, rapid technology shifts, usage shifts to content services, exponential growth in data usage, and ever-increasing competition. Global trends for mobile services show that average revenue per user (ARPU) is declining, whereas...
Telecommunications, Information technology, Media & Electronics (TIME)
October 2019

From sticky-notes to implementation

Customer journeys in the energy sector – Getting it right the first time

Customer journeys are a way for energy companies to record every interaction with their customers, getting an end-toend view of the journeys and processes the customer goes through. It allows them to see processes from the customer perspective, which is a powerful tool to steer the customer...
Utilities & alternative energy
October 2019

Beyond traditional network & IT organizations

It’s time to move forward, from business areas to functional layers

With the onset of new technologies such as 5G, NFV and IoT, telecom executives are increasingly realizing that transformation of technology organization is imminent. The CTO office is at the center of this and needs to rethink its strategic roadmap and operating model. In this paper, we assess how...
Telecommunications, Information technology, Media & Electronics (TIME)
October 2019

Legacy transformation dilemma

How to minimize risks and accelerate returns

Digital competitors have raised the bar and are forcing incumbents from virtually every industry into huge transformation programs. To win this race for digitalization, incumbents are investing vast amounts of resources into multi-year programs that require them to change the engine with the train...
Technology & innovation management
September 2019

Internationalization of National Oil Companies

Key success factors for internationalization of national oil companies in E&P

The energy transition is bringing new challenges to National Oil Companies (NOCs). The demands of the industry transformations in their own countries are encouraging many NOCs to pursue international ventures. As is the need to innovate, to continuously increase value creation for citizens while...
Oil & gas
September 2019

Nuclear Lean

Nuclear power plant owners are hesitant to pursue life extension projects, and in some cases, are even shutting down their plants. As plants age and safety requirements inflate costs of life extension projects, nuclear plant owners often do not find these projects an attractive business case. This...
Utilities & alternative energy, Operations management
September 2019

RPA: Robotic Process Automation

Ramp-up your virtual workforce

Executive Briefing Series An 8-part series to be updated weekly from July to September 2019 RPA is changing the way processes are automated. In the following guide we will give insights what RPA is, what can be expected by RPA – now and in future - and how to enable a fast operationalization...
Technology & innovation management, Digital company transformation, Operations management
September 2019

The flywheel concept – A powerful foundation for a successful dig

Giving your digital strategy a clear purpose and focus

Today’s corporate world requires companies to look for a clear purpose for their business ventures, other than solely maximizing profits. This purpose, or in other words, the “why”, is essential for future success in an ever-changing and more and more digital business environment – to convince not...
Digital company transformation