Oliver is a Principal at Arthur D. Little, based in our London office, and works in our “Digital Problem Solving” Practice in the United Kingdom.
Oliver has a 30-year background in Information Technology, over 20 of which have been in consultancy, latterly focussing on digital solutions and Artificial Intelligence. He enjoys issue-led consultancy, only using technology when it forms a legitimate part of a solution to the client’s problem.
He has worked in Public Sector, Retail, Leisure, Manufacture, Healthcare, Start-up and led a programme at London 2012 to deliver the operational systems needed to build the Olympic Park at Stratford. He has been fortunate to have led a broad range of assignments from strategy, programme delivery and client side advisory. He has also developed a reputation as a leading facilitator / host of large-scale industry events.
Oliver’s recent focus on Artificial Intelligence has seen him deliver diverse projects including material consumption predictions, risk factor detection in speech and gaming disruption on the railway.
Oliver remains true to the consulting principle of taking the client on the journey, focussing on the problem and only using technology where it adds value.
Recent engagements have seen Oliver digitising the user experience and service management at a FTSE100 entertainment company and designing the strategy to bring service management in-house for a global media business.